What is the procedure for replacement/refund?managerIf you have received the faulty products you will have to send the product back to us via TCS. After receiving the product we will refund your amount via JazzCash, Easypaisa or Bank transfer
Frequently Asked Questions
How can I change my shipping address?managerBy default, the last used shipping address will be saved into to your Sample Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
Do you allow refunds for a change of mind? If so, how long do customers have to contact you?managerNo. We do not allow refund for a change of mind.
How long will it take for my order to arrive?managerIt will take 3-7 days for your order to arrive
Are the watches with brand labels are original?managerNo. These are not original brand product but A+ copy of that product
Do you accept returns/exchanges over minor faults?managerYes. We accept returns/exchange for minor faults.